SHIPPING & RETURNS
At Neosportsx, we are committed to delivering your orders in a timely and efficient manner. We offer a variety of shipping methods to best suit your needs and budget. Our packaging is designed to protect your items during transit, so you can rest assured that your order will arrive in perfect condition. We aim to process and ship all orders within 24-48 hours. Shipping fees are calculated based on the weight and destination of your order. You will receive a tracking number once your order has been shipped, which you can use to track your package. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Neosportsx. If for any reason you are not satisfied with your order, we offer a hassle-free return and exchange policy. You may return or exchange any item within 30 days of purchase, provided that it is unused and in its original condition. Please contact us to initiate the return or exchange process. Please note that shipping fees are non-refundable, and you will be responsible for the cost of shipping the item(s) back to us. Once we receive your returned item(s), we will process your refund or exchange promptly. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.